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Tags are org wide labels for filtering and segmenting patients. Create them in Settings, Patient Tags.

Tags are org wide labels for filtering and segmenting patien
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Click New Tag.

Click New Tag.
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Name it and pick a colour.

Name it and pick a colour.
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Step 4
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Now apply it. Open the patient’s details page.

Now apply it. Open the patient's details page.
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Step 6
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Step 7
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In the Tags card, click Add tag.

In the Tags card, click Add tag.
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Step 9
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Step 10
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Step 11
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Flags are different — they’re per patient safety alerts. In the Patient Flags card, click Add flag.

Flags are different — they're per patient safety alerts. In
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Pick a type — high risk, V.I.P., infectious precautions, fall risk, or custom.

Pick a type — high risk, V.I.P., infectious precautions, fal
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Step 14
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Click Add flag.

Click Add flag.
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Flags follow the patient everywhere — they appear as an alert when opening the patient’s appointments, so nothing gets missed at the front desk.

Flags follow the patient everywhere — they appear as an aler
Tags vs flags

Tags are org-wide labels for filtering and segmenting (NDIS, DVA, chronic pain). Flags are per-patient safety alerts that appear wherever the patient does — including on their appointments at the front desk.